Privacy Policy

This  Privacy Policy outlines CW Licensed Bookkeeper & Accountant ("the  Company", "we", "us"), trading as CWABC, practices with respect to  information collected from users who access our website at [cwabc.co.uk]  ("Site"), or otherwise share personal information with us  (collectively: "Users"). 

Processing  of your personal information (meaning any information which may allow  your identification with reasonable means; hereinafter "Personal  Information") is necessary for the performance of our contractual  obligations towards you, for providing our services, to protect our  legitimate interests, and for compliance with legal and financial  regulatory obligations to which we are subject.
When you use the  Site, you consent to the collection, storage, use, disclosure, and other  uses of your Personal Information as described in this Privacy Policy.
We encourage Users to carefully read this Privacy Policy and use it to make informed decisions. 

We collect two types of information from Users:
1.     Non-Personal Information — Un-identified and non-identifiable  information pertaining to Users, collected via your use of the Site.  Non-Personal Information includes aggregated usage data and technical  information transmitted by your device (e.g., browser type, operating  system, language preference, access time, pages viewed, clicks, etc.).
2.     Personal Information — Individually identifiable information, namely  information that identifies an individual or may with reasonable effort  identify an individual. Such information includes:
 

• Device Information: Geolocation data, IP address, device identifiers (e.g., MAC address, UUID) and related usage activity.
• Identity  Data: First name, maiden name, last name, username or similar  identifier, marital status, title, date of birth, and gender.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Bank account details.
• Transaction Data: Details about payments and services provided.
• Technical  Data: IP address, login data, browser type and version, time zone  setting, browser plug-ins, operating system, and platform.
• Profile Data: Preferences, feedback, and survey responses.
• Usage Data: Information about your use of our website and services.
• Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.

We receive your Personal Information from various sources:
 

• When you voluntarily provide personal details to register or communicate with us.
• Through your use of our Site and services.
• From third-party providers, services, and public registers (e.g., traffic analytics vendors).

 We do not rent, sell, or share Users' information with third parties except as described in this Privacy Policy.
We use your information for the following purposes:
 

• Communicating with you regarding services, updates, and customer service issues.
• Providing and improving our services.
• Marketing our websites and services (with appropriate consent).
• Conducting statistical and analytical research to enhance the Site.

We may disclose Personal Information to:
 

• Our subsidiaries, affiliated companies, and subcontractors.
• Trusted third-party providers for:
• Hosting and operating our Site.
• Delivering services.
• Storing and processing information on our behalf.
• Advertising and marketing assistance.

Research and analytics purposes.
We may disclose information if necessary to:
 

• Comply with legal obligations.
• Enforce our policies and investigate potential violations.
• Detect, prevent, or address fraud, security, or technical issues.
• Establish or exercise legal rights.
• Prevent harm to rights, property, or safety of ourselves, Users, or others.
• Collaborate with law enforcement agencies.

 You have the right to:
 

1. Confirm whether your Personal Information is being processed.
2. Access your stored Personal Information.
3. Receive a copy of Personal Information in a structured, commonly used, machine-readable format.
4. Request rectification or erasure of Personal Information.
5. Object to or restrict processing of Personal Information.
6. Withdraw consent at any time.

Lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
To exercise any of these rights, please contact our Data Protection Officer:
Chris White CW Licensed Bookkeeper & Accountant (trading as CWABC)  41 Greenview Crescent, Hildenborough, Kent TN11 9DR
Email: chris.white@cwabc.co.uk 

  We  will retain your personal information for as long as necessary to  provide our services, and as necessary to comply with our legal  obligations, resolve disputes, and enforce our policies. Retention  periods will be determined taking into account the type of information  that is collected and the purpose for which it is collected, bearing in  mind the requirements applicable to the situation and the need to  destroy outdated, unused information at the earliest reasonable time.  Under applicable regulations, we will keep records containing client  personal data, account opening documents, communications and anything  else as required by applicable laws and regulations.    
  We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.    

  We  and our trusted partners use cookies and other technologies in our  related services, including when you visit our Site or access our  services.    
  A "cookie" is a small  piece of information that a website assign to your device while you are  viewing a website. Cookies are very helpful and can be used for various  different purposes. These purposes include allowing you to navigate  between pages efficiently, enable automatic activation of certain  features, remembering your preferences and making the interaction  between you and our Services quicker and easier. Cookies are also used  to help ensure that the advertisements you see are relevant to you and  your interests and to compile statistical data on your use of our  Services.    
  The Site uses the following types of cookies:   
   a. 'session cookies'  which are stored only temporarily during a browsing session in order to  allow normal use of the system and are deleted from your device when the  browser is closed;    
   b. 'persistent cookies  ' which are read only by the Site, saved on your computer for a fixed  period and are not deleted when the browser is closed. Such cookies are  used where we need to know who you are for repeat visits, for example to  allow us to store your preferences for the next sign-in;    
   c. 'third party cookies'  which are set by other online services who run content on the page you  are viewing, for example by third party analytics companies who monitor  and analyze our web access.   
  Cookies do not contain  any information that personally identifies you, but Personal Information  that we store about you may be linked, by us, to the information stored  in and obtained from cookies. You may remove the cookies by following  the instructions of your device preferences; however, if you choose to  disable cookies, some features of our Site may not operate properly and  your online experience may be limited.   
  We also use a tool  called “Google Analytics” to collect information about your use of the  Site. Google Analytics collects information such as how often users  access the Site, what pages they visit when they do so, etc. We use the  information we get from Google Analytics only to improve our Site and  services. Google Analytics collects the IP address assigned to you on  the date you visit sites, rather than your name or other identifying  information. We do not combine the information collected through the use  of Google Analytics with personally identifiable information. Google’s  ability to use and share information collected by Google Analytics about  your visits to this Site is restricted by the Google Analytics Terms of Use  and the Google Privacy Policy.    

  Our  policy only addresses the use and disclosure of information we collect  from you. To the extent you disclose your information to other parties  or sites throughout the internet, different rules may apply to their use  or disclosure of the information you disclose to them. Accordingly, we  encourage you to read the terms and conditions and privacy policy of  each third party that you choose to disclose information to.    
  This Privacy Policy does  not apply to the practices of companies that we do not own or control,  or to individuals whom we do not employ or manage, including any of the  third parties which we may disclose information as set forth in this  Privacy Policy.     

     We take great care in implementing and maintaining the security of the Site and your information. we  employ industry standard procedures and policies to ensure the safety  of the information we collect and retain, and prevent unauthorized use  of any such information, and we require any third party to comply with  similar security requirements, in accordance with this Privacy Policy.  Although we take reasonable steps to safeguard information, we cannot  be responsible for the acts of those who gain unauthorized access or  abuse our Site, and we make no warranty, express, implied or otherwise,  that we will prevent such access.     

  Please  note that some data recipients may be located outside the EEA. In such  cases we will transfer your data only to such countries as approved by  the European Commission as providing adequate level of data protection,  or enter into legal agreements ensuring an adequate level of data  protection.    

  We  may use your Personal Information, such as your name, email address,  telephone number, etc. ourselves or by using our third party  subcontractors for the purpose of providing you with promotional  materials, concerning our services, which we believe may interest you.     
  Out of respect to your  right to privacy we provide you within such marketing materials with  means to decline receiving further marketing offers from us. If you  unsubscribe we will remove your email address or telephone number from  our marketing distribution lists.    
  Please note that even if  you have unsubscribed from receiving marketing emails from us, we may  send you other types of important e-mail communications without offering  you the opportunity to opt out of receiving them. These may include  customer service announcements or administrative notices.    

  We  may share information in the event of a corporate transaction (e.g.  sale of a substantial part of our business, merger, consolidation or  asset sale). In the event of the above, the transferee or acquiring  company will assume the rights and obligations as described in this  Privacy Policy.    

     We  understand the importance of protecting children’s privacy, especially  in an online environment. The Site is not designed for or directed at  children. Under no circumstances shall we allow use of our services by  minors without prior consent or authorization by a parent or legal  guardian. We do not knowingly collect Personal Information from minors.  If a parent or guardian becomes aware that his or her child has provided  us with Personal Information without their consent, he or she should  contact us at   Chris White
CW Licensed Bookkeeper & Accountant (trading as CWABC)
41 Greenview Crescent, Hildenborough, Kent TN11 9DR
Email: chris.white@cwabc.co.uk

  We  reserve the right to periodically amend or revise the Privacy Policy;  material changes will be effective immediately upon the display of the  revised Privacy policy. The last revision will be reflected in the "Last  modified" section. Your continued use of the Platform, following the  notification of such amendments on our website, constitutes your  acknowledgment and consent of such amendments to the Privacy Policy and  your agreement to be bound by the terms of such amendments.    

     If  you have any general questions about the Site or the information we  collect about you and how we use it, you can contact us at
 Chris White
CW Licensed Bookkeeper & Accountant (trading as CWABC)
41 Greenview Crescent, Hildenborough, Kent TN11 9DR
Email: chris.white@cwabc.co.uk

Last Modified: 26/04/2025